Frequently Asked Questions
Everything you need to know about our gear and services.
What is the MAP Guarantee?
The MAP Guarantee (Maintenance, Repair, and Replacement) ensures that we stand behind the quality and durability of our products. If a product fails due to a manufacturing defect, we will repair it, replace it, or provide a store credit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. Expedited options are available at checkout for those who need their gear sooner.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags within 30 days of purchase for a full refund. Items marked as Final Sale are not eligible for return.
Where are Topo Designs products made?
Our products are designed in Colorado and manufactured in both the United States and high-quality facilities in Vietnam, Canada, and Mexico, depending on the specific product line.
How should I clean my Topo Designs bag?
We recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing or drying, as this can damage the structural integrity and technical coatings of the materials.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and package weight.